Senior HR Generalist

Merchants Bank, Winona, has an opening for Senior Human Resource Generalist.

This position will play a pivotal role in supporting the employee lifecycle and driving initiatives that enhance organizational effectiveness, serving as a positive representative of the company’s mission, brand and culture. In addition, this position provides leadership and value-added service in the implementation of initiatives in support of the strategic direction of the organization and Human Resources. 

Primary duties will be to serve as the primary HR partner with the retail department in the areas of recruiting, onboarding, employee relations and engagement, and performance management.  This position will also provide cross-functional support within the HR team.

Must have a passion for employee engagement and culture-building.  5+ years of experience in recruiting and employee relations required.  An HR degree or relevant experience preferred.  2 years of experience in retail banking desired.  SHRM or HRCI certification a plus.  Must have excellent communication skills, be proficient in Microsoft Office products, and have the ability to manage multiple priorities in a fast paced environment.

Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.

Please Apply online at www.merchantsbank.com/careers or in person at Merchants Bank, Winona (102 E 3^rd Street). Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Essential Responsibilities:

• HR Business Partner with Retail: Serve as primary HR business partner to the Retail department. Work closely with retail business leaders to align HR strategies with business goals, develop and implement staffing and other solutions. Assist in preparing annual staffing models for the Retail team. Support organizational design optimization and succession planning efforts. Lead HR initiatives to improve efficiency and cross-functional collaboration.
• Recruiting and Onboarding: Manage full-cycle recruitment and onboarding for all roles in retail and other departments as needed. Duties include: draft and update job descriptions, requisition management, post of positions (internal and external), source, select and screen applicants, interview, test, conduct reference and background checks, create offer letters, training agendas and following up with new hires to ensure success and happiness. Execute new hire checklist. Ensure consistent processes, best practices and legal requirements are followed.
• Employee Relations and Engagement: Serve as key recourse to improve work relationships, build morale, increase productivity and retention. Counsel Retail leaders (and others as needed) on employee relations issues, conflict resolution and disciplinary actions. Escalate to the CHRO when appropriate. Conduct effective, thorough, and objective investigations in collaboration with the CHRO. Ensure that thorough documentation is created and maintained. Manage sensitive personnel matters with discretion.
• Performance Management: Review and approve Retail department performance reviews.  Work with Retail leaders to identify issues, patterns, and trends to proactively provide insights to continuously improve performance. Provide day-to-day performance management guidance to leaders (e.g., coaching, counseling, career development, disciplinary actions). Identify skill gaps and coordinate employee development and performance improvement initiatives. Help with identification and management of high-potential employees.
• Retirements: Meet with retiring employee, prepare letter, communicate and coordinate with manager for final party.
• Compliance: Ensure compliance with federal, state, and local employment laws (ADA, FMLA, FLSA, etc.) Ensure adherence to all Bank policies and procedures, and take action when violations occur. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provide HR policy or procedure guidance and interpretation.
• Special projects and initiatives: Assist with HR projects and other duties as assigned.  Actively cross-train to provide consistency in coverage and service, as well as coverage for HR team members during absences, vacations, and periods of peak workloads. Participate in developing and achieving departmental goals and objectives that align with the strategic plan. Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Support of Merchants’ core mission, values & stakeholder commitments: Employee will be expected to contribute to a positive working environment through words and actions.  Employee will be expected to take responsibility to ensure that internal and external customers receive outstanding service.  Regular and dependable attendance is an essential function of the job. Employee will be expected to complete compliance and product knowledge assignments as assigned.

Required experience:

• 5+ years of recruiting experience
• 5+ years of employee relations
• Proficient Microsoft office skills
• Excellent verbal and written communication skills, analytical and interpersonal skills, demonstrated team / collaboration skills, proven organization and time management skills.
• Passion for employee engagement and culture-building.
• Ability to manage multiple priorities in a fast-paced environment.
• High emotional intelligence and discretion in handling confidential matters.

Preferred experience:   

• 2+ years of experience in retail banking
• A two or four-year degree in Human Resources Management or relevant experience in the HR field
• SHRM or HRCI certification is a plus
• Exceptional flexibility, adaptability, and resilience with an ability to thrive in a dynamic environment and embrace change as an opportunity to drive continuous improvement and organizational success.

Physical Working Conditions:

Inside working environment, some noise. Primarily requires sitting at a desk.  Must be willing to travel to other Merchants Bank locations as needed.

Relationship:

            Will have extensive contact with internal and external customer contact and is to conduct self in a manner that will be in step with and enhance the overall values, vision and mission of the Human Resources Department and Merchants Bank.

Minnesota State College Southeast is hiring!

College Human Resources Officer

The College Human Resources Officer (CHRO) provides leadership and strategic direction for the human resources operations of the College. The CHRO is a trusted advisor whose empathy is demonstrated through inclusiveness and service to others, and who possesses integrity, humility, and an inviting demeanor that puts those around them at ease. The CHRO is sensitive to and possesses an understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of individuals. The CHRO possesses a clear understanding of legal compliance; recruitment and retention; workforce planning and design; talent management; change management; organizational and performance management; benefits administration; onboarding; and training and development. The position serves as the Affirmative Action Officer (AAO), oversees the administration of personnel and labor relations contracts/plans/policies for the College employees, performing the duties with significant discretion and substantial involvement in the development, interpretation, and implementation of college and system policies and federal and state laws.

The CHRO is responsible for the day-to-day operation of the division, promoting high quality customer service, and is a champion for continuous quality improvement in all aspects of professionalism and customer service. The CHRO supports the supervisors/managers through the application of a comprehensive performance management system; and provides guidance to supervisors on how to coach, offer continuous feedback and formal performance appraisals, and how to strategically manage employees to support professional growth while employed at the College. The primary work location for this position is the Winona Campus, with occasional travel to the Red Wing Campus.

Minimum Qualifications

• Bachelor’s degree in Human Resources or related field.
• A minimum of five years of successful and progressively responsible professional experience in human resource management in a medium to large organization.
• Experience with collective bargaining and union contract administration.
• Demonstrate high level of skills in leadership, management, supervisory, organizational and human relations.
• Demonstrate competence in interpreting and complying with federal and state legislation, and state, system, and College policies.
• Demonstrated genuine commitment to inclusiveness and shared governance in leadership and decision- making.
• Knowledge of principles of continuous improvement and quality management.
• Demonstrated ability to work successfully with persons of diverse backgrounds, and commitment to affirmative action in staffing and operations.
• Demonstrated ability to identify and address issues and concerns in a diplomatic, sensitive, and confidential manner.
• Demonstrated effective written and verbal communication skills.
• Experience developing, organizing, and administering budgets

Preferred Qualification 

• Master’s degree in Human Resources Management, or related field.
• Proven ability to successfully develop, implement and evaluate institutional diversity, equity, and inclusion programs.
• Experience in public sector human resource management.
• Solid employee relations/labor relations experience, including managing collective bargaining agreements and maintaining sound business relationships with union representatives.
• Demonstrated ability to foster participation of others and to work effectively and collaboratively with employees and students and other constituents of the College.
• Experience in strategic planning, project management and change management

To learn more and submit your application, please visit:

https://minnstate.CHRO

Local HR Career Opportunities

If you would like to post an HR related position with Winona Area SHRM and for it to be sent to all of our members, please email Cassie Zimmer at czimmer@metallics.net. All postings are 30 days and can be renewed. Job postings are included in the upcoming monthly newsletter and all social media outlets.

• HR internships for companies with a Winona Area SHRM member in good standing - FREE
• HR job postings for companies with a Winona Area SHRM member or other regional SHRM chapter member in good standing - $40.00. Proof of membership must accompany regional SHRM Chapter job submission.
• HR internship and/or job postings for companies with no Winona Area SHRM or regional SHRM chapter membership - $60.00.

When applicable, payment must be recieved prior to posting

Job Posting

Posting for SHRM member $40.00 USDPosting for Non-SHRM member $60.00 USDInternship $0.00 USD

National HR Career Opportunites:

• National SHRM Posted HR Jobs - Looking for a job
• National SHRM Posting HR Jobs - Employers/Recruiters